Privacy Policy

Welcome to Cross and Crown Shop! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website: https://www.crossandcrownshop.com/ (the “Site”).

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely via third-party providers)

b. Automatically Collected Information
When you visit the Site, we automatically collect certain information about your device, including:

• IP address

• Web browser

• Time zone

• Cookies and browsing behavior

c. Order Information
When you make a purchase, we collect information related to your order history and preferences to help us fulfill your request and improve your experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you (including order updates and customer support)

• Improve our website, products, and customer service

• Prevent fraud and ensure security

• Send marketing communications (if you’ve opted in)

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to operate our business, such as:

• Payment processors (e.g., Shopify Payments, PayPal)

• Shipping partners

• Email marketing platforms

• Analytics tools (e.g., Google Analytics)

These providers only receive information necessary to perform their services and are obligated to protect your data.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our Site. These help us remember your preferences and understand site usage. You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications at any time

• File a complaint with your data protection authority

To exercise any of these rights, please contact us using the details below.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Security

We take reasonable measures to protect your personal information, but no system is 100% secure. Please protect your own account credentials and notify us immediately of any unauthorized use.

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Cross and Crown Shop
Email: crossandcrownshop2025@gmail.com
Website: https://www.crossandcrownshop.com